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	<title>Comments on: The value of apologies for bad service</title>
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	<link>http://www.javenackerman.com/2009/01/does-it-matter-if-a-company-apologizes-to-you/</link>
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		<title>By: Mom</title>
		<link>http://www.javenackerman.com/2009/01/does-it-matter-if-a-company-apologizes-to-you/comment-page-1/#comment-454</link>
		<dc:creator>Mom</dc:creator>
		<pubDate>Thu, 22 Jan 2009 22:16:10 +0000</pubDate>
		<guid isPermaLink="false">http://q-burger.com/2009/01/22/does-it-matter-if-a-company-apologizes-to-you/#comment-454</guid>
		<description>&lt;p&gt;So glad they acknowledged the error of their ways.  Sure hope the fridge works now...&lt;/p&gt;

&lt;p&gt;Need any help next week?&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>So glad they acknowledged the error of their ways.  Sure hope the fridge works now&#8230;</p>
<p>Need any help next week?</p>
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		<title>By: Martin</title>
		<link>http://www.javenackerman.com/2009/01/does-it-matter-if-a-company-apologizes-to-you/comment-page-1/#comment-453</link>
		<dc:creator>Martin</dc:creator>
		<pubDate>Thu, 22 Jan 2009 22:14:06 +0000</pubDate>
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		<description>&lt;p&gt;Sort of like in Animal House where Belushi takes the guitar from the proto-emo and smashes it against the wall, shrugs and says &quot;Sorry.&quot; At some point you need to release the Ice Weasels!!!&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Sort of like in Animal House where Belushi takes the guitar from the proto-emo and smashes it against the wall, shrugs and says &#8220;Sorry.&#8221; At some point you need to release the Ice Weasels!!!</p>
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